Privacy policy
Effective Date: 3rd April, 2025
At Maxine Santich, we value your privacy and are committed to protecting your personal information. This privacy policy outlines how we collect, use, and protect the personal data you provide when using our website and services. By using our website, you consent to the practices described in this policy.
1. Information We Collect
We collect personal information that you provide directly to us through forms, bookings, or communications on our website. This may include:
Personal Information: Your name, email address, phone number, and other contact details.
Payment Information: Credit card details or other payment information for services.
Health Information: Any relevant health or personal information you may provide for coaching, counselling, or therapy services.
Technical Data: Information about how you interact with our website, such as IP address, browser type, and usage data collected through cookies.
2. How We Use Your Information
We use the information we collect for the following purposes:
To provide you with the services you’ve requested, including coaching, therapy, and workshop bookings.
To respond to inquiries or feedback you provide through forms or emails.
To process payments and manage bookings.
To send you updates, promotions, or information relevant to the services you’ve engaged with (with your consent).
To improve the functionality and performance of our website.
3. Data Sharing and Disclosure
We respect your privacy and will not share, sell, or rent your personal information to third parties, except as necessary for the following:
Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website or fulfilling services (e.g., payment processors, email services).
Legal Compliance: If required by law or to protect our rights, we may disclose your information to comply with legal obligations or in response to a legal request.
4. Cookies and Tracking Technologies
Our website uses cookies to enhance your experience, gather general visitor information, and track website traffic. Cookies are small files stored on your device that help us improve site functionality and personalize content. You can adjust your browser settings to refuse cookies, but please note that this may limit some website features.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee the absolute security of your data.
6. Your Rights
You have the right to:
Access: Request a copy of the personal information we hold about you.
Correction: Request corrections to any inaccurate or incomplete information.
Deletion: Request the deletion of your personal information, subject to applicable laws.
Opt-Out: Unsubscribe from promotional emails or marketing communications at any time.
If you wish to exercise any of these rights or have concerns about your personal data, please contact us at maxine.santich@bigpond.com.
7. Links to Third-Party Websites
Our website may contain links to third-party websites. Please be aware that this privacy policy applies only to our website. We are not responsible for the privacy practices or content of external sites.
8. Changes to This Privacy Policy
We may update this privacy policy from time to time to reflect changes in our practices, legal requirements, or industry standards. Any changes will be posted on this page with an updated "Effective Date." Please review this policy periodically to stay informed about how we are protecting your information.
9. Contact Us
If you have any questions or concerns about this privacy policy, or if you wish to exercise your rights regarding your personal data, please contact us at:
Maxine Santich
Email: maxine.santich@bigpond.com